Of course, my description above does not cover all consultants -- I know many who spend the bulk of their consultative hours asking the right questions and driving toward a shared understanding of what is to be solved before moving forward with any solution. The right consultant will spend a great deal of time on understanding how your organization ticks, so that any recommendations they make are a good fit for the organization, focusing on three facets: Governance framework: understand what is in place today, where there are gaps, and opportunities to leverage best practices from industry and past client experiences